FAQ

Everything you need to know about Cheers®

Our Products

What is Cheers After-Alcohol Aid?

Cheers® After-Alcohol Aid™ is a patented solution (Granted Patent: US 9,603,830 B2) designed to mitigate the negative effects of alcohol. It works by reducing GABAa rebound, replacing lost vitamins, and providing your liver with what it needs to break down alcohol and its toxic by-products. Just take 2-4 capsules after your last alcoholic beverage or before going to bed. You can read more here!

What is Cheers ORS?

Cheers® ORS™ (Oral Rehydration Solution) is a hydration product that optimizes the “Sodium-Glucose Co-Transport System” for rapid rehydration. It optimizes this system by containing the minimum number of sodium and glucose molecules for maximal osmotic pull into dehydrated cells. You can read more here!

How does Cheers AAA work?

After-Alcohol Aid™ works by reducing GABAa rebound, replacing lost vitamins, and providing your liver with what it needs to break down alcohol and its toxic by-products. Just take 2-4 capsules after your last alcoholic beverage or before going to bed. You can read more here!

Does Cheers AAA prevent intoxication?

Cheers products do not prevent intoxication nor does it sober you up. Please drink responsibly and never drink and drive.

How and when do I take Cheers® products?

Simply take 2-4 Cheers After-Alcohol Aid capsules and mix 1 scoop of Cheers ORS in a standard water bottle after your last alcoholic beverage or before going to bed. An additional dose can be taken in the morning if needed.

How often can you take Cheers?

We recommend taking Cheers after anytime you consume alcohol, no matter the amount or time of day.

Do I need both products?

You don’t need both products, but taking both is more effective as they are designed to work together. After-Alcohol Aid™ is focused on the negative effects of alcohol not stemming from dehydration, such as GABAa rebound & acetaldehyde exposure, whereas ORS™ is only for alcohol-induced dehydration. If you were to only take one product, we’d recommend the After-Alcohol Aid™.

Why do I have to take so many pills?

It takes a lot of our main ingredient, DHM, to be effective. For our product to meet the high standards of our customers, we ask them to take 2-4 capsules. If we could, we would have our customers take 5+ capsules, but that is a lot to ask!

Any side effects when taking Cheers?

There are no known side-effects of Cheers®. During our recent fundraising round, for purposes of due diligence there was an expert toxicologist hired to review the safety of Cheers®. The expert’s results were extremely positive and no concerns were listed.

Is Cheers vegetarian?

Yes!

What is the calorie and sugar count of Cheers?

Cheers ORS contains 6.75g of sugar, 6.75 carbs and 27 calories per serving. Cheers After-Alcohol Aid do not contain any sugars or carbs.

Is Cheers approved by the FDA?

The FDA does not approve dietary supplements, by law. It does regulate the manufacturing process though. All of our products are manufactured in an FDA-regulated facility. We vet dozens of manufacturers, run QC checks at third party labs, etc. to ensure our product is the best quality. We take great pride in making the safest and most effective products possible.

Cheers After-Alcohol Aid smells like lemon, why is that?

We included a lemon-essenced tab to mask the unpleasant smell that most vitamins have. Each time you take Cheers After-Alcohol Aid you will have the refreshing lemon scent. If the scent is too strong, you can simply remove the tab.

Science

How does Cheers AAA work?

Cheers After-Alcohol Aid helps replace lost vitamins you lose while drinking alcohol and also provides your liver what it needs to process alcohol and its other toxic byproducts. For more information about the science behind our products, check out our science page!

Why do you guarantee at least 50% better and not 100%?

In a study conducted for Cheers®'s now granted patent, users of Cheers® reported over 50 percentage point reduction in next-day symptoms. I.e.: If someone were going to feel like a 3/10, the next-day they would instead feel like an 8/10. You can read the granted patent here: https://www.google.com/patents/US9603830.

Account & Auto-Refills

How do I log in?

Simply give us a call at 855-293-7399 and our friendly, human customer support agents will be happy to assist with any auto-refill needs!

How do I pause or skip an auto-refill?

You can give us a call Monday–Friday at 855-293-7399 from 8am–5pm CST and our customer service team will be happy to make edits to your account for you.

I have too many Cheers products and not using them as quickly as I thought I would. Can I delay my shipment?

Of course! We know everyone’s life is different and our auto-refill program is designed to fit with your life. Give us a call at 855-293-7399 and let us know how long you would like to delay your refills and we will be happy to update your shipments for you.

I would like to update the frequency of auto-refills I receive, how do I do that?

You can update the frequency at which you receive each refill by calling our friendly customer support agents at 855-293-7399 and they will help update your account for you. Our agents are available Monday–Friday from 8am–5pm CST, but if you call outside that window, feel free to leave a voicemail and they'll get back to you as soon as possible!

What is your cancellation policy for auto-refills?

You can cancel at anytime. When you order auto-refills, you can update the frequency at which you receive each refill (or cancel it altogether) by calling our friendly customer support agents at 855-293-7399 and they will help update your account for you. Our agents are available Monday–Friday from 8am–5pm CST, but if you call outside that window, feel free to leave a voicemail and they'll get back to you as soon as possible!

I recently moved/got a new credit card and need to update my information, where can I do this?

Call our friendly customer support agents at 855-293-7399 and they will help update your account information for you. Our agents are available Monday–Friday from 8am–5pm CST, but if you call outside that window, feel free to leave a voicemail and they'll get back to you as soon as possible!

I am going on vacation/need my auto-refill to arrive sooner, is that possible?

Sure is! Just call our friendly customer support agents Monday–Friday at 855-293-7399 from 8am–5pm CST and our team will be happy to help you out.

Orders & Tracking

I put in the wrong address, can I change it?

Oh no! If you see your tracking information is incorrect please email us right away. Once your order has been processed and ready to be shipped, we can’t make any changes to your order.

Where can I find tracking for my order?

When your order ships, you will receive an email with your tracking information. Please wait at least a few hours for the shipping service to update the status. If you can’t find it, give us a call at 855-293-7399 from 8am–5pm CST Monday–Friday and our customer service team will be happy to make edits to your account for you.

I have too many Cheers products and not using them as quickly as I thought I would. Can I delay my shipment?

Of course! We know everyone’s life is different and our auto-refill program is designed to fit with your life. Give us a call at 855-293-7399 and let us know how long you would like to delay your refills and we will be happy to update your shipments for you.

I am having issues placing an order, what should I do?

Sorry to hear that! Send us an email to hello@cheershealth.com and we’ll be happy to help figure out what is going on.

How long will shipping take?

Your chosen shipping option and your location will determine the amount of time it takes for your order to arrive. Typically most orders with standard shipping arrive within 3 days. Priority mail arrives within 1-2 days. All orders placed before 4 p.m. CT will ship the same business day.

I received a notification that my order was delivered but I can’t find it, what do I do?

We’re sorry to hear that! We have noticed that some shipping companies will mark or scan packages as delivered but won't actually deliver them until later that day or a few days after. We recommend checking with neighbors and waiting a day or two. If it still has appeared, let us know!

General FAQ

Do you offer free samples?

We don’t offer samples anymore, sorry! We We understand purchasing something that is $30+ that you have never tried before is a big commitment! If you aren’t fully satisfied with your order, send us an email to refund@cheershealth.com and we’ll help you out!

Do you sell your products in stores?

We sell our products online through our website and on Amazon Prime only.

Why did you change your name from Thrive+ to Cheers?

In the beginning, when we picked the name “Thrive+” we thought that we would make products that existed in a few different categories ranging from alcohol-related health products to general multi-vitamins.

However, as time went on and our business progressed, we realized that what we do best (and frankly what we cared about most) is creating products designed to make the consumption of alcohol a healthier, happier, and better experience over all.

We wanted our brand to tap into that rich, as old as humans themselves, universal meaning of what it means to say “Cheers” while drinking an alcoholic beverage with friends, families, or even strangers.

I'm getting married/having a big get together, do you offer any Cheers party packs?

Yes! Cheers makes great party favors and we have a ton of event coordinators, brides & grooms, and event venues who give Cheers out at all their events! If this is something you are interested in, send us your information and event details to wholesale@cheershealth.com and we'll be happy to help out!

Do you have wholesale opportunities?

We sure do! If you are a storefront owner and would like to carry Cheers in your store, send your information to wholesale@cheershealth.com and we can start the wholesaler process.

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