Due to the complexities of biology and genetic differences, Cheers may not work for everyone. Therefore, we offer every customer a full refund on their first order up to 1 unit of Cheers® Restore, Hydrate, and Protect within 30 days of purchase if they didn’t feel better after using a Cheers product. Please note: No claim is being made, but rather a warranty that you can get your money back if you don't feel at least 50% better and let us know via email prior to the end of the 30 day refund window. Refunds will not be given to repeat or recurring customers. If you receive damaged product(s), email us at hello@cheershealth.com within 30 days and we will replace damaged items. When buying a unit, only the price of the unit(s) will be refunded, no shipping or additional units will be refunded. Due to the ingestible nature of our product, and our desire to decrease risk of tampering for our customers, we do not accept returns (please see our FAQ for a full explanation). Give $5, Get $5 program: Due to customers potentially taking advantage of the program, we will not be able to issue refunds on any purchase made through the referral program. Any referral orders that are cancelled prior to shipment will be refunded and the referrer’s $5 URL will be invalid. Because of our large scale fulfillment operation and shipping partners, auto-refill orders must be skipped or canceled 24 hours prior to renewal date by emailing hello@cheershealth.com to give our fulfillment team and partners time to pull the order. To request a refund, simply email hello@cheershealth.com.